FAQ

Where do we ship our flowers?

Our office address is: 691 Brown Bear Run, St. Johns FL 32259

What is floral resin preservation?
Floral resin preservation is a technique where real flowers or botanical elements are encased in a clear resin to create a beautiful and lasting keepsake. The resin preserves the natural beauty of the flowers, allowing them to be enjoyed for years to come. Check out our Creation Process page for a more in-depth look at our process!

How does the floral resin preservation process work?
Our process involves carefully drying and treating the flowers to remove moisture and prevent decay. The preserved flowers are then arranged and embedded in layers of resin, which is poured into a mold and cured to create a solid, transparent block or other desired shapes.

What types of flowers can be preserved in resin?
A wide variety of flowers can be preserved in resin, including roses, lilies, daisies, orchids, and many more!

Can I choose the design or arrangement of the preserved flowers?
Yes, we send two versions of your floral arrangement for approval before casting. If there are any elements that are important to you, please let us know in the questionnaire!

How long will the preserved flowers last?
When properly cared for, preserved flowers can last for many years or even longer. Exposure to direct sunlight, extreme temperatures, and excessive humidity should be avoided to maintain their quality and longevity.

Is the resin safe for the flowers?
Yes, the resin used for floral preservation is typically safe for the flowers.

How should I care for my preserved flowers?
Preserved flowers are relatively low-maintenance. It's best to keep them away from direct sunlight, as prolonged exposure can cause fading. Dusting them gently with a soft brush or cloth occasionally is usually sufficient to keep them clean.

Can I request a custom order for a special occasion or event?
Absolutely! We offer custom orders for weddings, anniversaries, birthdays, funeral, graduation, and other special occasions. You can discuss your specific requirements, including colors, designs, and any special requests, on our Contact page!

What is your refund policy?

No returns, refunds, or exchanges will be given on any finished products or on any orders once Floriography is in possession of the flowers. In the event of a custom order cancellation greater than two (2) months before the event date, a full refund will be given. If cancellation is less than two (2) months from the event date, then fifty percent (50%) of the total custom order will be refunded.